Armed Security Officer

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Job Summary:
The Armed Security Officer is responsible for providing a safe and secure environment for patients, visitors, and staff; and to interact with people, with an emphasis on professional service and customer relations. The Armed Security Officer should have a working knowledge and understanding of the use of deadly physical force. This position works closely with staff, local law enforcement, and other government agencies.

Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Job Description:
Patrol Activity:

• Directs visitors, patients and employees to appropriate location(s) and intervenes to prevent and control disturbances.
• Protecting, securing, and safeguarding all persons on SEH property.

Customer Relations:

• Provide way-finding and general assistance for patients and visitors during the course of routine security duties.
• Individual must have the ability to relate to customers, provide clear communications in a courteous, professional manner, and offer appropriate de-escalation techniques in a variety of situations.

Operations Center:

• Monitor activity via closed circuit television and monitor the various alarm systems that terminate within security.
• Effectively handle radio and telephone communications.

Documentation and Reporting:

• Complete case reports, maintenance logs, the daily data entry and any other necessary documentation in a professional manner.
• Review roll call, emails, and other pertinent information on a daily basis.
• Ability to use photographic documentation to supplement written reports when appropriate.

Training:

• Successfully complete all mandatory training required by the department.
• Complete and maintain all additional trainings associated with firearms.
• Performs other duties as assigned.

Education, Credentials, Licenses:

• High School Diploma or GED required with applicable Criminal Justice experience
• Bachelors Degree
• Valid drivers license and must be insurable by the Hospital insurance carrier

Specialized Knowledge: 

• Successfully completed an accredited police academy firearms course, or a state approved concealed carry firearms course, or an approved firearms training program, or related military firearms training.
• Successfully pass a Psychological Evaluation
• Successful completion of weapons retention training

Kind and Length of Experience: 

• 6 months of SEH Security Officer 1 experience OR
• Current Sworn Law Enforcement Officer OR
• Honorably discharged member of the Armed Forces