Bilingual Medical Assistant for Direct Primary Care office

Health Connections Direct Primary Care opened in 2017 to deliver primary care to provide personalized services in a membership model to patients irrespective of insurance or immigration status. We are an INDEPENDENT (not hospital owned) Private Practice and provide a combination of primary care and immigration medical exam services.

This opportunity is PERFECT for someone who :

• Wants to work with patients from different educational, socioeconomic, linguistic and ethnic backgrounds
• Speaks/reads/writes and understands Spanish and English. Bonus if also knows French, Portuguese or Arabic.
• Is flexible, has a positive attitude, and has excellent verbal and written communication skills.
• Pays close attention to detail
• Wants to do both front and back office medical assistant work.
• Likes to learn new things and isn't afraid of technology.

This is NOT for someone who:

• Gets frustrated with accents and hates using interpreters
• Doesn't want to work with patients with diabetes, obesity, mental health concerns
• Doesn't want to help others or help problem solve
• Is not comfortable with computers

Looking for a BILINGUAL English/SPANISH assistant to perform administrative and medical assistant tasks in my office. You must be willing to take initiative and be able to work with minimal direction. An interest in a healthy lifestyle, mental health, weight management, diabetes, immigration physicals, is important as is the ability to communicate clearly in both English and Spanish. A desire to work closely with others in a small office is a must.

Responsibilities

• Provide clerical support - answer phones, schedule appointments, draft letters, prepare documents and forms, assist in-office systems.
• Assist with social media, marketing. Knowledge of Go High Level, Canva, Instagram, Facebook, YouTube, LinkedIn helpful.
• Participate in networking activities.
• Greet patients, escort to exam room, obtain chief complaint, vital signs, update and reconcile medication list and document all of above in EHR.
• Assist the physician with medical procedures, draw labs/process specimens, administer immunizations or IM injections, perform EKG’s, administer nebulizers, and perform in-office services consistent with the training of a medical assistant.
• Timely and accurate filing/distribution of all patient information.
• Coordination of care and communication with other medical offices, hospitals, pharmacies and insurance companies as needed.
• Completion of referral process/outpatient test scheduling, and pre-certification/prior authorization as needed.
• Call/portal message/ secure text patients with lab/test results provided by physician and document this communication in the chart.
• Triage patient medical calls or questions for physician and properly document any patient communication with office.
• Maintain compliance with all OSHA/CLIA and HIPAA regulations.
• Perform cleaning, maintenance, and/or sterilization of equipment and instruments.
• Maintain adequate level of supplies in exam room/office and place on list when stock is low.
• Assist in the care and maintenance of office/exam rooms.
• Other duties as requested or assigned.

Qualifications and Skills

• Associate's or bachelor's degree in a medical field preferred, or administrative assistant experience with medical terminology knowledge.
• Native or Near Native fluency in English, and able to communicate clearly in written and spoken Spanish.
• Excellent references.
• Professional Presentation
• Strong customer service skills.
• Attention to detail, ability to organize and plan, independently problem solve, good stress tolerance and judgement.
• Take initiative and performs duties willingly.
• Ability to manage and prioritize multiple tasks.
• Flexibility and ability to work well with others as a team.
• Comfortable using computers, and a willingness/ability to learn new software.
• Excellent verbal and written communication skills and empathy.
• Competent in basic math.
• Willing to learn new skills.

Physical demands

• Need to be able to assist patients on/off exam table, stoop, squat, reach, hear, speak clearly, kneel, have good manual dexterity, pull, push, sit and walk and stand without limitations.
• The applicant will need to provide proof of immunization or immunity against MMR, Varicella, Tdap, Hepatitis B, Flu and have a negative TB test.

***Ability to pass a background check, drug test and legal authorization to work in the US is required***


Job Types: Full-time, Part-time

Pay: $16.00 - $23.00 per hour

Expected hours: 24 – 40 per week